9.4 Course Notes

course notes2

9.4 Management review

Relevant Definitions:

Top Management:  person or group of people who directs and controls an organisation at the highest level.
Note 1 to entry: Top management has the power to delegate authority and provide resources within the organization.
Note 2 to entry: If the scope of the management system (3.24) covers only part of an organization then top
management refers to those who direct and control that part of the organization.

Top management must do more than giving the go ahead, they must demonstrate engagement and commitment to sustainability and an effective management review is a demonstration of this.
The management review of sustainability performance should include an assessment of the organization’s adherence to its governing principles of Sustainable Development and this can only be done at the highest level.
This should be reviewed by the heads of each department and by the uppermost management of the organization. Where there is a board, an executive summary (or the full sustainability report) should be tabled at an appropriately timed Board Meeting. The Board should minute its response and any directive to change either SD principles or decisions made in adhering to them.
When undergoing a planning and management review (at what ever level of management), any occurrences of non-conformity to principles, objectives, policies and strategies must be addressed and corrective action taken to resolve it.
Examples of meeting the requirements of this clause include:
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  • Placement of sustainability performance on the agenda at Top Management meetings and/or board meetings.
  • Scheduling of formal meetings with key staff and Top Management to review sustainability performance.
  • Inclusion of consideration for continual improvement and new goals, objectives and targets for performance, at these reviews and the formal setting of new aims and documented evidence of the outcomes of the review.

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Requirements of this Clause:

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  • Planned dates or intervals of the Management Review are recorded
  • Outcomes of these reviews and evidence of these occurring are documented.

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